Frequently Asked Questions
Customer Question #1
Q: Do you service my equipment?
A: YES!
We service and repair all brands of equipment, and have factory training and support from all the major manufacturers.
We can fix it! And we do it right, using factory parts and methods.
Customer Question #2
Q: Do you charge a "travel fee" or "mileage fee"?
A: NO!
We are based in Joplin Missouri, service a large local area and never charge a fee to come to your location. You don't get paid to drive to work- why should we?
Customer Question #3
Q: I have been dissatisfied with other service companies in the past. How are you different/better?
A: Great question!
We are a SMALL business- (by design) I am the owner and CEO and I personally perform all work done. The buck truly does stop right here. I have 14 years (and counting) of success and experience.
You will receive the very best service. You will be pleased by our honesty and integrity, the level of professionalism, and the clear concise way we conduct business.